Frequently Asked Questions

What does Tech Logistics LLC do?

Tech Logistics LLC is an independent commercial truck dispatch company based in Sheridan, Wyoming. We act as a professional back office for motor carriers and owner-operators across the United States. We find quality freight, negotiate top rates directly with freight brokers, complete carrier setup packets, schedule appointments, and coordinate load paperwork so drivers can stay focused on safety and driving.

Does Tech Logistics LLC charge any upfront fees?

No. Tech Logistics LLC maintains a strict policy of zero upfront charges, retainers, or enrollment fees. We invoice our clients only after agreed dispatch services have been fully rendered and the freight has been delivered.

Why does my card or bank statement show "Extreme Dispatch Fee"?

All dispatch service fees billed by Tech Logistics LLC appear under the official statement descriptor Extreme Dispatch Fee. This descriptor clearly identifies dispatch service charges processed through our payment partner, Stripe.

Why does the billed amount vary from invoice to invoice?

Because our service fees are calculated as an agreed percentage (e.g., 7%) of the gross revenue of loads dispatched under your individual service agreement (or as an agreed flat rate), the total invoice amount depends directly on the number of loads transported, lane rates, and total weekly freight volume.

How are payments processed?

Payments are securely processed via Stripe. Invoices are issued in United States Dollars (USD) and sent directly to your registered business email with a secure payment link. We accept all major credit cards, debit cards, and ACH bank transfers.

What documents are required to start dispatch service?

To begin dispatch service, carriers must provide:

• Active FMCSA Motor Carrier Operating Authority (MC/DOT certificate);
• Certificate of Insurance (COI) with at least $1,000,000 Auto Liability and $100,000 Cargo Liability;
• Signed Form W-9;
• Notice of Assignment (NOA) from your factoring company (if applicable);
• Executed Tech Logistics LLC Dispatch Service Agreement.

Does Tech Logistics LLC force carriers to take loads?

No. We operate with 100% carrier autonomy. You always retain the final decision to accept or decline any load presented by our dispatch team. You also maintain complete control over your home-time schedule and preferred operating regions.

How do I reach customer support or query an invoice?

You can reach our customer support and accounting team via email at [email protected] or by telephone at +1 (407) 955-9338 / +923331401384. Our team responds to all inquiries within 2 hours.