1. Definitions and the Parties
These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between Tech Logistics LLC, a Wyoming Limited Liability Company with registered office at 30 North Gould Street, Ste 31304, Sheridan, WY 82801, United States ("Company", "we", "us", or "our"), and the motor carrier, owner-operator, fleet manager, or authorized corporate representative ("Client", "Carrier", "you", or "your").
"Dispatch Services" refers to the back-office administrative, freight sourcing, rate negotiation, carrier packet submission, route coordination, and document organization services provided by Tech Logistics LLC.
"Service Agreement" refers to the individual, written dispatch agreement executed between Tech Logistics LLC and the Client setting forth specific commercial fee parameters and operational scope.
2. Acceptance of Terms
By executing a Service Agreement, submitting carrier profile credentials, utilizing our dispatch services, accessing our website (techlogisticsllc.altrixcore.com), or remitting payment for invoices, you explicitly acknowledge that you have read, understood, and agreed to be legally bound by these Terms.
3. Description of the Dispatch Services Provided
Tech Logistics LLC provides independent commercial dispatch services for authorized motor carriers. Specific scope includes:
- Freight identification and sourcing via authorized load board databases and direct broker channels;
- Rate negotiation with licensed freight brokers to establish commercial freight compensation;
- Submission of carrier onboarding packets, insurance certificates, and W-9 forms to brokers;
- Coordination of pickup and delivery appointment schedules and routing logistics;
- Administrative document collection including rate confirmations, Bills of Lading (BOL), and Proof of Delivery (POD) receipts;
- Operational back-office support including assistance with detention and accessorial claims.
4. Client Obligations
To receive Dispatch Services, Client warrants and agrees to maintain at all times:
- Active Operating Authority: Valid, active, and unrevoked motor carrier operating authority (MC number and USDOT registration) issued by the Federal Motor Carrier Safety Administration (FMCSA);
- Insurance Coverage: Commercial motor vehicle insurance in full force and effect, with minimum limits of $1,000,000 Auto Liability and $100,000 Cargo Liability (or higher as required by specific shippers/brokers);
- Accurate Documentation: Client must provide true, complete, and unexpired copies of authority certificates, W-9, Certificate of Insurance naming brokers as certificate holders, and Notice of Assignment (if factoring);
- Timely Communication: Immediate notification to Tech Logistics LLC regarding any equipment breakdowns, transit delays, detention incidents, or shipper/receiver discrepancies;
- Equipment Safety & Compliance: Ensuring commercial motor vehicles, drivers, and safety equipment comply with all federal, state, and local safety regulations, including 49 C.F.R. regulations and Hours of Service (HOS) mandates.
5. Fees, Invoicing, and Payment Terms (Extreme Dispatch Fee)
Strict Post-Service Billing: Tech Logistics LLC charges no upfront deposits, enrollment fees, or retainers. All dispatch service fees are invoiced and collected strictly after the dispatch services for a given load or billing cycle have been fully completed and delivered.
Calculation of Fees: Fees are calculated based on the signed individual Service Agreement, typically structured as an agreed percentage (e.g., 40%) of the gross revenue of loads dispatched, or an agreed flat weekly rate (e.g., 30%). Because fee amounts depend directly upon the volume and gross revenue of completed loads, invoiced amounts naturally vary between clients and between billing periods.
Bank Statement Descriptor: Client agrees and acknowledges that all charges initiated by Tech Logistics LLC on credit card, debit card, or banking statements will appear under the exact billing descriptor:
Extreme Dispatch Fee
6. Payment Processing via Stripe
All card and electronic payments are processed through Stripe, Inc. ("Stripe"). Client authorizes Tech Logistics LLC to initiate payment charges or debits via Stripe for verified, post-service invoices.
Tech Logistics LLC does not store, process, or transmit unencrypted card numbers or CVV verification codes on its local servers. All payment transactions comply with Payment Card Industry Data Security Standards (PCI-DSS Level 1) maintained through Stripe's secure infrastructure.
7. Late Payment and Non-Payment
Invoices are due upon receipt or within the net terms specified in the client's Service Agreement. If an invoice remains unpaid past the due date, Tech Logistics LLC reserves the right to suspend dispatch services until the outstanding balance is satisfied. Client shall be responsible for reasonable collection costs, including attorney's fees, incurred in collecting delinquent accounts.
8. Term, Suspension, and Termination
This Agreement commences on the date of initial engagement or signed Service Agreement and continues on a load-by-load or month-to-month basis until terminated. Either party may suspend or terminate services at any time by providing written notice (email to [email protected]). Termination does not relieve Client of the obligation to pay for dispatch services successfully completed prior to the termination date.
9. Cancellation Rights for Both Parties
Client may cancel dispatch assistance for future unbooked loads with immediate effect. If a load has already been booked and an executed broker rate confirmation has been issued, Client remains obligated to perform the transportation or handle cancellation in accordance with the broker's specific rate confirmation terms.
10. Confidentiality
Both parties agree to treat all business data, customer lists, negotiated freight rates, financial agreements, and carrier documents as strictly confidential. Neither party shall disclose proprietary information to third parties without prior written consent, except as required in the ordinary course of booking freight or complying with valid judicial orders.
11. Limitation of Liability and Disclaimer of Warranties
Statutory Independent Dispatcher Clarification
Tech Logistics LLC is an independent truck dispatch service provider. Tech Logistics LLC is not a motor carrier, freight broker, or freight forwarder under Title 49 of the United States Code. Tech Logistics LLC does not take possession, custody, or control of cargo, does not transport freight, does not employ commercial drivers, and assumes zero cargo, vehicle, or transit liability.
To the maximum extent permitted by applicable law, Tech Logistics LLC provides services on an "as is" and "as available" basis without warranties of any kind, whether express or implied. In no event shall Tech Logistics LLC be liable for indirect, punitive, incidental, special, or consequential damages, including loss of profits, cargo damage, vehicle downtime, driver fines, or transit delays. Our maximum aggregate liability under this Agreement shall not exceed the total dispatch service fees paid by Client to Tech Logistics LLC for the specific load giving rise to the claim.
12. Indemnification
Client agrees to defend, indemnify, and hold harmless Tech Logistics LLC, its members, managers, employees, and agents from and against all claims, liabilities, losses, damages, fines, penalties, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Client's motor vehicle operations; (b) cargo loss, damage, theft, or contamination; (c) violations of FMCSA, DOT, or other applicable laws by Client or its drivers; or (d) breach of this Agreement.
13. Independent Contractor Relationship
The relationship between Tech Logistics LLC and Client is solely that of an independent contractor. Nothing in this Agreement shall be construed to create an employer-employee, partnership, joint venture, or agency relationship between the parties.
14. Dispute Resolution and Governing Law
This Agreement, its interpretation, and any disputes arising out of or relating to it shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without giving effect to any principles of conflicts of law.
The parties agree that any legal action or proceeding arising under this Agreement shall be brought exclusively in the state or federal courts located in the State of Wyoming, and both parties consent to the personal jurisdiction and venue thereof.
15. Changes to These Terms
Tech Logistics LLC reserves the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. Continued engagement with Tech Logistics LLC following posted updates constitutes acceptance of the revised Terms.
16. Contact Information for Questions About These Terms
For questions or notices regarding these Terms and Conditions, please contact us at:
- Legal Entity: Tech Logistics LLC
- Address: 30 North Gould Street, Ste 31304, Sheridan, WY 82801, US
- Primary Phone: +1 (407) 955-9338
- Direct / Alt Phone: +923331401384
- Email: [email protected]